Astute FSE is a technology company that provides a switching service to Financial Service Providers in Southern Africa. As the Key Account Manager I look after the business relationships of shareholder accounts, re-insurers, banks, investment companies, FPI and FSB. Part of serving the account is to conduct ongoing research of the business structure and its strategic developments. This broadening of engagement strategy allows me to be knowledgeable about clients I serve whilst finding opportunities for Astute to fully penetrate its service into the rest of the client’s organogram.