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Next Challenge: How do you prefer to bank in today's world?
Which brands have had the best response to COVID-19?
business customer service community outreach customer satisfaction communication skills customer experience community engagement social media communications customer engagement idea generation branding & identity consumer insights financial industry banking industry
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3 months ago
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In recent months, the COVID-19 pandemic has completely changed life as we know it. Not only has this had a profound effect on the lives of individuals, but it has also shifted how brands and companies choose to interact with customers. In these unprecedented times, we would like to know your opinions on which brands are doing a good job with their engagement and communication efforts for BOTH employees and customers.