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Help improve our online purchase/in-store pickup experience
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61 months ago
Small pic walmart site to store 640x468

Walmart, like some other retailers, allows customers to purchase online and pick up the items in store with no shipping charge. This pickup service provides the convenience of online shopping, access to a larger assortment than in store and security of not having a package sit unattended. However, certain hiccups with this option have caused a poor experience for shoppers. Problems have included:

· Not every item on Walmart.com is available for in-store pickup

· Email communications are not