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How would you troubleshoot as a network engineer?
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Network Associates and Support Engineers are faced with complex and unexpected issues on a frequent basis. One of the most important skill-sets for individuals in these roles is troubleshooting.

Deliverables

Imagine a customer calls in with a problem about their Nexus 5000 Series Switch. Their primary issues stem from the STP on the Nexus 5000.

1. In your own words, describe what STP is. We want a concise, straightforward explanation that proves to us that you understand what STP is doing.

2. How do you start troubleshooting an STP issue? I.e. what is the first question you ask the customer, and what command do you ask them to run?