United Nations Federal Credit Union (UNFCU)
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Mobile banking has become ubiquitous in recent years. Since 2011, usage of mobile banking products has increased from 20 – 35% across the US. Juniper Research predicts that there will be 1 billion mobile banking users worldwide by the end of 2017, up from 590 million in 2013.
Imagine you were tasked with redesigning the mobile experience for a bank or credit union.
1. What features would be essential to your mobile experience?
2. What features would be nice-to-have’s?
3. Select one unique product experience and describe the interface and user interaction
4. Why did you choose this feature? What makes it special and delight the customer?
5. (Optional) Wire frames, sketches, mock ups, or any visual representation of your mobile banking solution