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Sample cover letter for Internship position at Government of Canada

POSITION:

Customer Service

Support staff in providing assistance to public and/or internal inquiries with preparation of administrative documents and payments

3 years of planning, organizing, and coordinating group training sessions at various roles at Centennial College (external) and Questrade (internal)

2 years directly supervising volunteers and staff, including cooperative education students

3 years managing teams, priorities, and deadlines in various roles – especially in leadership positions and client projects

Proven consultation and facilitation skills as shown through work in research and stakeholder management, using interviews, surveys and questionnaires, focus groups, and community consultations

Additional experience in non-profit monitoring and evaluation and policy development

QUALIFICATIONS

Dear Hiring Manager,

I have always been gravitated towards being a part of the Customer Service aspect and impact, especially with the Ontario Public Service now, with my experience of 4+ years in education, administration, customer service, I am a great candidate for the Customer Service Clerk position with Ontario Public Service, as advertised on career section.

My career has involved understanding the importance of attention to detail to record information accurately and to process and prepare administrative paperwork and payments in collaboration with others in a team setting in various roles ranging from an accounts transfers coordinator and back office clerk to leadership consulting and a finance/market research analyst. More specifically, my accounts analysis work at Questrade particularly focused on working clientele trade settlement, which required working with management to follow directions and seek clarification, with the ability to pay attention to detail to record information accurately and to process and prepare administrative paperwork and payments. This work then resulted in cost-effective transfer cycle times – which satisfied clients, boosted profit margins, marketing brand and strengthened our production goals. Currently, as an International Business Student and Customer Service Veteran I hope to bring these experiences and this knowledge with me as Customer Service Clerk. As requested, I am also including a Cover letter and Resume; you may also look at my LinkedIn profile to learn more about me. You can contact me at 647-835-3986 or at alishajaya@hotmail.com, and I look forward to discussing the position and the further impact I can create. Thank you for your time and consideration of my application; I truly appreciate it.

Sincerely,

Alisha Jagnarine



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