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Define your ideal virtual bank
business product development user experience retail banking customer acquisition financial services
$1,000
top 10
297
submissions
DONE
61 months ago
Small pic banking

Most banks build their customer base through brick and mortar locations, ATMs, and other in-person services. We believe the next wave of banks will be 100% virtual, leveraging technology to make banking more accessible, user-friendly, and efficient.

One of the biggest customer segments for our virtual bank will be Millennials - college students and recent graduates. We need your input in defining your ideal virtual bank, so we can best serve YOU in the future.

Deliverables

Submit answers to the following:

1. Current Bank

- How and when did you select your current bank?

- What do you love about your bank?

- What do you wish your bank did differently?

2. Services

- What new or improved feature/service would make you consider switching banks?

- What uniq