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Next Challenge: Calling All Ranch and Condiment Lovers!
How would you completely digitize the mortgage process?
business banking customer engagement product innovation mortgage digital experience
top 50%
33 months ago
Small pic digital mortgage 1184x622

NOTE: This challenge is only for solvers in Canada, the United States, or the United Kingdom.

Today, the process of applying for and getting a mortgage requires many in-person interactions with physical forms and people. You may have to enter personal information on hard copy forms at a bank, where that information is entered into a computer program that you sit and wait on until the bank's advisor walks the customer through the results. If you use a mortgage broker, you fill out those same forms, which are sent to providers. Those providers return offers, and you take those offers to the bank to once again wait for results to be generated.

We understand that process is tedious, and want to make it easier to completely digitally, from first step to last. Help us craft the perfect, all-digital mortgage process so people don't have to take time out of their busy schedules to repeatedly be at a bank during normal business hours.

Consider these steps in the mortgage process:

  • Pre-approval
  • House hunting
  • Purchase agreement
  • Loan application