|LitePoint Corporation||Next Challenge: How can our customer service culture meet customers' changing desires?|
Every school suffers from dead spots where cell phone coverage is spotty to non-existent. This can be extremely annoying for students trying to reach one another, and results in an increased numbers of cell phones smashed on the sidewalk in frustration. As a public service to your school, you have decided to expose these dead spots, and prevent all those new smartphones from being thrown at the ground in anger.
Propose a technical solution where students can inform each other of areas on campus where calls are frequently dropped. In 2 paragraphs answer the following question:
What is your method of collecting the necessary data (location and service provider)?
BONUS: How could you test whether the call was dropped because of the phone, service provider, or other issue?
|Top 5 share $1,000|
|$200.00||Alex Sutherland California Institute of Technology|
|$200.00||Patrick Mahoney Stanford University|
|$200.00||Yaniv Yacoby Harvard University|
|$200.00||Brian Wong University of California at Berkeley|
|$200.00||Arathi Mani The Ohio State University|