Skip to Main Content
Next Challenge: US Solvers: How might we ease the transitional burden associated with selecting a new doctor?
How would you improve the insurance claim process for customers?
computer science communication insurance interviews customer experience digital design customer insight applications audio engineering idea generation vehicles digital strategy customer relationship management
See more like this check out our active challenges
$1,600
top 50%
99
submissions
DONE
30 months ago
Small pic allstate 2

When people experience auto or property losses, such as a car accident, they need to communicate the details of what happened to their insurance company in order to file a claim.  We want to make it as easy as possible for customers to tell their 'story' of what happened.  We understand that our customers have just experienced a stressful event and that they want to be able to explain what happened one time in a way that's quick and clear.  

Our current process provides customers with several options to report a claim: call the 1-800 number, contact your agent,