When people experience auto or property losses, such as a car accident, they need to communicate the details of what happened to their insurance company in order to file a claim.  We want to make it as easy as possible for customers to tell their 'story' of what happened.  We understand that our customers have just experienced a stressful event and that they want to be able to explain what happened one time in a way that's quick and clear.  

Our current process provides customers with several options to report a claim: call the 1-800 number, contact your agent, or report it yourself using an online application.  The online